REFUNDS
Whilst the company uses its best endeavors to ensure that all anticipated activities are available as planned, there shall be no claim of any nature against the company for a refund, either in the whole part, if any execution / activity is unavailable or the guest / passenger was unable to use the service.
INSURANCE
Clients are strongly recommended to ensure that they are covered by insurance, relative to medical costs, cancellation charges and personal accident prior to departure from their country of domicile.
CANCELLATION
Cancellation of all bookings must be in writing and only effective on receipt of the written notification. If you cancel prior to 8 weeks before arrival, any payment will be credited. If your cancellation is made after due date for full payment of your tour fare. Charged will be levied. The scale of charges, expressed as a percentage of the given accommodation price, is as follows:
Cancellation fees
- Less than 8 weeks’ notice – 25% forfeited
- Less than 4 weeks’ notice – 50% forfeited
- Less than 2 weeks’ notice – 75% forfeited
- Less than 1 week notice – 100% forfeited